Here is your October rundown

Deliver Consistency when market conditions turn

In a strong market, a firm’s messy collections process hides in plain sight. You might have $100,000 or $500,000 overdue, but new work is closing and deposits are landing, so the urgency never arrives.

That's when habits set in: chasing only when the bank balance looks light, making clients jump through hoops to pay, softening follow-ups. None of it makes a firm more profitable.

When rates move or a sector slows, the dynamic flips. Clients hold on to your cash to protect theirs, and chasing becomes a full-time job for people you hired to do billable work.

The Apxium advantage
In leaner times, Apxium helps firms to become the easiest to get paid and to become the most persistent in following up, increasing cash flow for your firm.

The surcharge ban: what we've changed to protect your margin

Surcharging ended on 1 October.

What changed. We have moved your Visa and Mastercard processing from a single blended rate to Interchange plus. You pay the actual RBA-capped interchange cost of each card plus a fixed margin, so the RBA's fee reductions flow straight to your firm. Debit cards make up 30 to 35% of the cards we process, and they get significantly cheaper under the new caps.

How has this change been managed. Nuvei, our global card clearing partner, now invoices you directly for credit cards, existing clients have signed a direct debit form and a Nuvei processing agreement. Apxium continues to invoice everything else. Surcharging has been switched off on our existing customers dashboards.

The upside. In markets that removed surcharges before Australia, online payment volumes went up. Less friction means more clients pay on the spot.

Full detail is in the letter we sent. For anything outstanding, contact support@apxium.com, Gabor Szekernyes on 0435 064 145 or Ned Appleton on 0407 121 213.

Company updates

LM joins Apxium Collect.

LM Chartered Accountants and Business Advisors (established 1972, formerly Letcher Moroney) has come on board across its offices in Adelaide and Darwin, as well as regional locations in Alice Springs, Port Lincoln, Ceduna and Streaky Bay. Multi-office firms feel manual collections first, because every extra location multiplies the follow-up.

Small Business Export Award.

Apxium has won the Small Business Export Award, sponsored by the Department of State Development, at the 2026 South Australian Premier's Business and Export Awards.

Managing Director and Founder Jeremy Coombe said: "It is deeply gratifying to see Apxium recognised for delivering world-class Australian financial technology to the global market."

A new apxium.com.

In August we relaunched apxium.com. It our offering of invoice management, smart online payments, compliance solutions and lending together in one place. The new site is easier to navigate, and puts our team one click away on any page. The industry resources section will keep growing.

Solutions in focus

New Product Launch: ASIC Pay - renewals without the chasing

Manual ASIC annual company renewals mean solvency resolutions, director sign-offs and payments chased across dozens of clients, with late fees when one slips.

ASIC Pay automates the whole renewal and payment process in one mobile friendly dashboard under your firm's brand, delivering director invitations, solvency resolutions, direct debit and payment to ASIC.


Book a demo with Ned Appleton

Fee Funding: get paid 100% upfront

Cash flow lock-up across the profession averages around 113 days, which makes every 60 or 90 day invoice an interest-free loan to your client.

How Fee Funding helps: Fee Funding lets client’s pay in instalments while your firm is paid in full, at no cost to your firm. Fees land faster, clients get flexibility without asking for a discount and repayments are collected automatically.

Learn more here

OnboardMe x Apxium: AML/CTF due diligence, connected to how you get paid

Since 1 July 2026, accounting firms have heightened obligations under the AML/CTF Act as part of the Tranche 2 reforms, nearly two decades after the Act was introduced.

The Apxium partnership with OnboardMe covers identity verification for individuals and businesses, beneficial ownership, PEP, sanctions and adverse media screening, ongoing monitoring and AUSTRAC reporting, alongside the Apxium tools that get you paid. Onboarding and getting paid become a seamless client conversation.

Where we've been

Dashboard Insights FY26 benchmarking roadshow, covered six cities in August. Apxium partnered alongside Xero and FuseSign across Melbourne, Sydney, Brisbane, Perth, Adelaide and Hobart. Dashboard Insights took 453 registrants through data from more than 250 Australian firms, highlighting where value leaks out between the work and the payment.

Apxium Head of Sales Ned Appleton spoke at the roadshow with a simple message:

"The top-quartile firms weren't the ones billing the most. They were the ones converting work to cash fastest and reducing lock-up."

Talk to us

Visit the new Apxium.com